Introduction

Please read the Terms of Use (‘Terms of Use’) set out below carefully before ordering any product from the Happy Belly Bakes LLP website (‘Website’, ‘Us’, ‘Our’, happybellybakes.com). By using this Website, or accessing it via any other means, you agree to be bound by these Terms of Use.

These Terms of Use govern the access or views by you, an individual from within India, and its territories and possession of Applications, Websites, Content, Products and Services (“The Services”) made available in India and its territories and possessions by < Happy Belly Bakes LLP > and its subsidiaries and affiliates (collectively < Happy Belly Bakes LLP >). Please read these terms carefully before accessing or using the services.

 

Definitions

“Agreement” refers to these Terms of Use, the Privacy Policy, any order form and payment instructions provided to you;
“Privacy Policy” refers to the policy displayed on our Website which details how we collect and store your personal data;
“You”, “your” and “yours” are references to you - the person accessing this Website and ordering any Products or Services from the Website or from any other channel provided by < Happy Belly Bakes LLP “We”, “us”, “our”, happybellybakes.com, and “<Happy Belly Bakes LLP >” are references to the Company;
“Products” is a reference to any goods which we may offer for sale from our Website from time to time;
“Website” is a reference to our Website: happybellybakes.com or our mobile applications on which we offer our Products and/ or Services.

 

User Information

Happy Belly Bakes LLP values the Customer Information that you entrust to us, and understands the importance of keeping such it confidential and secure. The information we collect may include your personal information, capable of identifying you as a particular individual, including but not limited to your name, phone number, email address and purchase preferences.

We therefore make it our highest priority to ensure that we look after your information and use it responsibly. By providing your information to us, you accept and consent to the collection, storage and processing of your information.

Happy Belly Bakes LLP may collect your personal information

• when you register an account
• when you purchase products on the Website
• when you participate in contests, competitions, questionnaires and surveys
• when you contact us
• when you provide certain content to < Happy Belly Bakes LLP >, for example testimonials and customer reviews
• from third party sources, for example credit checking agencies.
  
  

Happy Belly Bakes LLP may use your personal information including but not limited to the following:

• registering your account with Happy Belly Bakes LLP
• for fulfilling orders
• for responding to your queries
• for improving your Happy Belly Bakes LLP experience and providing you with information about our services, special offers and promotions.
  
  

 

Happy Belly Bakes LLP will only share customer information with its carefully selected third party Partners for necessary business administration , customer delivery, marketing, operational and analytical purposes.

Happy Belly Bakes LLP may also share customer information with third parties for the purpose of data analysis, and quality assurance, including fraud prevention.

Happy Belly Bakes LLP uses leading technology and security measures (electronic, physical and procedural) to ensure the safety and confidentiality of customer information through collection, storage and disclosure. Such measures include maintaining a secure encryption based transmission system in respect of customer information.

Ordering

Goods purchased from this Website are intended for your use only and are not meant for resale. Please also note that you should check that the product you are ordering is suitable for the intended recipient.

You agree to take particular care when providing us with your details and warrant that they are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.

When ordering from this Website, you can shop without signing in or creating an account. If you opt to create an account by signing in using an e-mail address and password, you must ensure that you keep the combination of these details secure and do not provide this information to a third party.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

Prices & Payment

All prices listed on the Website are correct at the time of publication. Given the possibility of human error, we reserve the right to update or change prices and charges at any point in time, without prior notice.

At the time of checkout, the total price for the product, taxes, delivery and allied charges will be displayed in your order summary. Full payment must be online via the available payment gateway on the website using credit/ debit card or internet banking.

We also reserve the right to stop listing Products or Services at any point of time, with no prior notice.

Payment

All prices will be listed in Indian Rupees. While availing the payment method/s offered by us, we are not responsible or take no liability whatsoever in respect of any loss or damage arising directly or indirectly to you including but not limited to the following:

• A lack of authorization for any transaction/s;
• exceeding the pre-set limit mutually agreed upon between you and your Bank(s);
• any payment issues arising out of the transaction;
• decline of transaction for any other reason/s.

All payments made against the purchases/services by you shall be as against the price displayed, plus other applicable charges on the website and shall be in Terms of Use of the third party Payment Gateway. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

Delivery

Courier/Local Delivery periods are approximate only and may vary.

1.Delivery and shipping are facilitated through a third-party logistics solution provider (“Delivery Partner”). For the purposes of facilitating and fulfilling payments through the Website, We utilise the services of a third-party payment fulfilment service provider (“Payments Partner”)

2.Our Delivery Partner and Payments Partner have their own terms of use and privacy policies. You are requested to acquaint Yourself with such terms of use and privacy policies, as delivery and payment of Our Services will be governed by the same.

4.We take all reasonable care to educate and train Our Delivery Partner, its representatives, employees and individuals on handling of Our products, so that the same may reach You in the best possible condition. Despite Our best efforts, there may be situations where Our products may not reach You in a desired state or condition. Refunds, if any, requested by You due to the product not reaching You in a desired state will be processed in accordance with Our refund policy set out in Order modifications/ Cancellation  clause.

While we will make every effort to deliver within the time stated, we will not be liable for any loss caused to you by ordering late or delays caused by our delivery partner(s). In the event of a late service delivery, the service delivery charge will neither be voided nor refunded by Happy Belly Bakes LLP.

Cancellation & Refunds

Refunds

Once an order is placed, we do not allow cancellations or refunds. In the event that we require to cancel an order for any reason, we will notify you via email, with the reason for cancellation, and the payment that you have made will be automatically refunded via the payment gateway, as per their terms.

Order modifications / Cancellations
1.If You wish to modify / cancel Your order after You have placed an order with Us, You may contact Us at:

1. the number(s) listed on the Website; or
2. (ii) sales@happybellybakes.com

2.Any modification to Your order, should be intimated to Us, at least 24 (twenty four) hours before the scheduled delivery; and is subject to availability of products. If We do not receive a modification request for Your order within the aforesaid timeline, We will assume that there are no modifications required and We will proceed to arrange delivery of the same to You at the date and time You have indicated.

4.If a User requests modification of any order of products placed with us, or with any Service to be rendered, such User shall bear the incremental costs of the products and/or Services, as may be relevant.

5.We reserve the right to refuse any order or modification You place with Us. We may, at Our sole discretion, limit, modify, or cancel quantities purchased per person, per household or per order or modification. These restrictions may include orders or modifications placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that We make a change to or cancel an order, We may attempt to notify You by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at Our store.

6. Furthermore, order modifications in terms of Our products and Services are subject to availability of products, other services, or service providers, other goods and items required to fulfil such modified order, or scope of work given to us

  

 

Information

You authorize us to use, store or otherwise process your personal information in order to provide the Products or Services to you and for marketing and credit control purposes. This may include the disclosure of your personal information to selected third parties from time to time where we believe that the services offered by such third parties may be of interest to you or where this is required by law or in order to provide the Goods or Service to you. More information can be found in our Privacy Policy on this website.

Complaints
We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to sales@happybellybakes.com.

 

Discounts & Promotions
From time to time Happy Belly Bakes LLP may run promotional offers on its platforms in the form of discounts that can be applied. Promotions that are offered as valid for new customers only may not be applied to existing accounts or individuals who already have a Happy Belly Bakes LLP account, whether active or dormant. In all cases, such discounts may only be redeemed against the purchase of products on the Website.

 

Limitation of Liability

Great care has been taken to ensure that the information available on this Website is correct and error free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you, howsoever arising. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.

The products sold on our Website are provided for private domestic and consumer use only.

We shall not be held liable for any failure or delay in performing Services or delivering products where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.

We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

General

The Terms of Use together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms of Use and any other term or provision on the Website, these Terms of Use shall prevail.

If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.

These Terms of Use and our Agreement shall be governed by and construed in accordance with the Laws of India. The parties hereto submit to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.

We may alter or vary the Terms of Use at any time without notice to you. Your continued subscription to our Services and use of our Website constitutes an acceptance of the current Privacy Policy and Terms & Conditions. Therefore, we encourage you to visit all our policy pages periodically to review any changes.

Intellectual Property Rights

Unless otherwise indicated, the Website and its entire contents, features, functionality and other materials herein (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by Indian copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.  All such materials are protected in all forms, media and technologies now known or hereinafter developed.

These Terms of Use permit you to use the Website for your personal, informational, and shopping purposes only.  These Terms of Use do not permit any resale or commercial use of the Website or its contents.

Trademarks

The Trade Mark of Happy Belly Bakes is owned by Shisham Hinduja.

The Company name, the Company logo, images/drawings of Happy Belly, and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

 

Your Comments and Concerns

Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Site. You may contact us at sales@happybellybakes.com