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Frequently Asked Questions
addAre HappyBelly products available on any other online platforms?
HappyBelly products are available exclusively on our website. We do not deliver via any other platform, such as Swiggy or Zomato.
addHow far in advance do I need to place my order?
- Some of our products are ready to ship as soon as you place your order, and can be delivered instantly.
- We provide 2 hour delivery/same day delivery on all other products in our menu.
- Our daily cut-off time is 9:45 PM for instant or same day delivery.
addI need a cake for 6 people. What size cake should I order?
- Mini Cake - Serves 2
- 1/2 kg - Serves 5-6
- 1 kg - Serves 10-12
- 1.5 kg - Serves 15-17
- 2 kg - Serves 20-22
addDo you deliver across India?
We currently deliver only across Bangalore. However, our ready-to-bake products and nuts can be couriered. For these orders, do get in touch with us on 9945001555, as website orders are for Bangalore only.
addAre all the cakes made fresh?
All our cakes are handmade fresh in small batches.
addDo you use preservatives?
All our products are free of preservatives and additives.
addCan I cancel my order on the website?
Cancellations will be accepted one day prior. Please reach out to us on 9945001555 for cancellations.
addCan I change the date & time of the order?
Yes, we will be able to reschedule a delivery one hour prior to the time slot picked by you. Please reach out to us on 9945001555 for the changes required.
addCan I change the address of the order?
Yes, you can change the delivery address one day prior. This may be chargeable depending on the change in distance.
addDo you deliver to all Bangalore locations?
Yes, we deliver across Bangalore. The delivery charge will be applicable based on the distance from our Central Kitchen in Benson Town.
addDo you offer vegan cakes?
Yes, we have a whole range of vegan products. Please explore our vegan range on the website.
addWhat should I do if I have a payment issue?
Do reach out to us on 9945001555. We can check if this is a payment gateway issue or an issue at our end.
addWhere do I see my confirmation message after placing my order?
You will receive a confirmation email once your order is placed. On the day of the delivery, you will receive an SMS from our third party delivery agent once the cake is dispatched. You can then track your order delivery.
addDo you do customized cakes?
We no longer offer customized cakes. We only customize for bulk orders. Do send us an email for your bulk requirement on sales@happybellybakes.com and we will get back to you as soon as possible.
addDo you have Cash on Delivery?
We do not offer this payment option. Payments must be made online while placing the order.
addWhich store is the order shipped from if I place my order on the website?
The order is shipped from our Central Kitchen in Benson Town, Bangalore.